Sample repair flow

One sample repair, from tenant request to unit history.

This sample uses fictional tenant, vendor, address, and cost data so you can inspect the workflow before opening a landlord workspace.

Tenant requestScheduled vendor visitUnit timeline

214 Oak Street · Unit B

Kitchen sink leaking under cabinet

Water is pooling under the kitchen sink. Tenant shut off the cabinet valve and uploaded three photos.

HighScheduled

Open requests

3

Scheduled today

1

Repair spend

$605

01

Tenant submits

Photos, urgency, access notes, and availability arrive from a mobile repair link.

02

Owner schedules

Set priority, confirm access, assign a vendor, and save the appointment details.

03

Vendor updates

A secure job link lets the vendor add notes, costs, invoices, and completion photos.

04

History saved

Every status change, message, file, and cost lands on the unit repair timeline.

Owner inbox

Prioritize and schedule the repair.

REQ-1042

Kitchen sink leaking under cabinet

Water is pooling under the kitchen sink. Tenant shut off the cabinet valve and uploaded three photos.

HighScheduled

REQ-1041

Bedroom outlet stopped working

Outlet by the bed no longer powers phone chargers or lamp. Breaker has not tripped.

ModerateAcknowledged

REQ-1039

AC not cooling below 78

System runs continuously but the unit stays warm. Vendor diagnosed a failed capacitor.

HighWaiting on Parts

Unit timeline

The repair becomes a record.

May 20, 8:41 AM

Tenant submitted sink leak with 3 photos.

May 20, 9:12 AM

Owner assigned Mike's Plumbing and set $250 approval limit.

May 21, 2:30 PM

Vendor marked completed and uploaded invoice.

May 21, 4:05 PM

Owner closed repair. Final cost saved: $185.

Tenant form

Mobile repair intake.

Issue category

Plumbing

What is happening?

Kitchen sink is leaking under the cabinet.

Urgency

High

Permission

Contact first

3 photos selected

Vendor job link

A vendor job page, not a full account.

Access and approval

Tenant available after 5 PM. Dog inside. Call before exceeding $250.

Estimated cost

$185

Invoice

Uploaded

Private data stays private.

Tenant and vendor links are limited to the unit or job. Vendors see the job details you share, not the owner workspace.

Ready for a private workspace?

Create your repair inbox.

Sign in, add one unit, create a tenant repair link, and start building a unit repair history.

Start setup